Shipping & Delivery
What are the shipping terms?
As part of our shipping terms, we charge a flat shipping fee (that is 15 USD) to ship the goods to European and American countries. But notice that to other countries and areas, we won't arrange and deliver the goods. Your items will be carefully wrapped by our packaging team so as to make sure it arrives in a good condition.
Occasionally we have a sale or promotion that allows you to forego the price of shipping. Sign up to our newsletter so you get the latest updates about new items and such promotions.
We use global EMS packages to send you your ordered bags. We provide you with a tracking code so you’ re able to check the progress of your order. Please note that updates on the global tracking are out of our control and in our experience may be delayed by a couple days as their systems update.
If you have not received your goods within the estimated delivery time, or have any other questions about your order, please contact customer service.